12
Maintenance & Support
After launch: updates, fixes, small improvements, and someone who still knows the system.
A product that ships and is abandoned becomes a risk. Maintenance covers dependency updates, bug fixes, content changes, and small features that keep the system current. Support is direct — you write, a person who knows the codebase answers.
What you leave with
- A named way to report an issue
- Security and dependency updates
- Small changes without a full new project
- Notes on what changed and why