06
SaaS Development
Multi-tenant products: accounts, billing boundaries, and a product surface that can onboard strangers.
A SaaS product has to work for a new customer who has never spoken to the founder. Accounts, permissions, onboarding, and the core job-to-be-done are designed together. The first version proves the loop — sign up, do the valuable thing, come back — before the surface area grows.
What you leave with
- Account creation and sign-in
- A clear separation between customers’ data
- Onboarding that reaches the first useful action
- A structure that can later accept billing